Zomato Fires 600 Customer Service Associates: Do Consumers Prefer Human or AI Personnel?

Share

Zomato Fires 600 Customer Service Associates: Do Consumers Prefer Human or AI Personnel?

Zomato Fires 600 Customer Service Associates: Do Consumers Prefer Human or AI Personnel?

Zomato , the popular online food delivery platform, has laid off up to 600 customer support employees within a year of hiring them. While the company is yet to release an official statement, this move has raised questions about the factors influencing the decision. Would consumers prefer speaking to AI for their grievances? Here’s what they said.
#zomato #layoffs #ai #artificialintelligence #voxpox #RepublicTV #RepublicTVLive #ArnabGoswami #Indianews #WorldNews #BreakingNews

——————————————————————————————————-

Republic TV is India’s no.1 English news channel since its launch. Watch Republic YouTube Channel to get all the breaking news updates, LIVE news, videos and perspectives from Republic Media Network’s battery of reporters, anchors, and producers spread across India and the world. Watch Republic for Arnab Goswami’s most watched debates. Republic TV makes news accessible at all times and across devices. At Republic, we keep you updated with up-to-the-minute news on the world of politics, sports, entertainment, business, defense, science, health, lifestyle, gadgets, and much more.

We believe in Breaking the story and Breaking the Silence. But most importantly, for us ‘You Are Republic, We Are Your Voice.’

Also, Watch ►
Republic TV Live News Updates ►http://bit.ly/RepublicTVLiveNews
The Debate With Arnab Goswami ► http://bit.ly/TheDebateWithArnabGoswami
Exclusive Sunday Debate With Arnab Goswami ► http://bit.ly/SundayDebate
The Grand Strategy With Maj Gen G.D Bakshi (Retd) ► https://bit.ly/3EPZ6xF
R.Explained ► https://bit.ly/3sOLT5K
R.Uninterrupted ► https://bit.ly/34isZdh

🌟 Don’t just watch the news—LIVE IT with Republic!
From the big headlines to behind-the-scenes moments, follow us everywhere:

🌐 Website: www.republicworld.com
👍 Facebook: https://www.facebook.com/RepublicWorld
🐦 Twitter: https://twitter.com/republic
📸 Instagram: https://www.instagram.com/republicworld
📢 Telegram: https://t.me/RepublicLive

📱 WhatsApp Channels:
💬 Digital: https://whatsapp.com/channel/0029VaALjvmCRs1xIH3e003K
💬 World: https://whatsapp.com/channel/0029Va1whYb7dmeZr7v3ar0y

Disclaimer: Republic Media Network may provide content through third-party websites, operating systems, platforms, and portals (‘Third-Party Platforms’). Republic does not control and has no liability for Third-Party Platforms, including content hosted, advertisements, security, functionality, operation, or availability.