‘UPI is useless and Air India does not accept it’: Indian-origin Grammy winner shares business class ordeal

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New Delhi: Grammy award winner Ricky Kej has raised concerns about Air India’s services by citing two recent incidents and the airline has said that corrective steps will be taken where necessary. In a series of posts on X on Sunday, Kej mentioned about his experience at the Delhi airport before taking an Air India flight to Bengaluru on September 14. The incident was related to payment for excess baggage. Also, he levelled serious allegations about Air India staff who rejected the UPI payment system after the singer failed to pay the charges on credit cards.