In a record for the 20-year-old airline, IndiGo cancelled over 550 flights on Thursday as operational disruptions continued for a third day.
The airline is grappling with significant flight disruptions due to a multitude of factors, including cabin crew woes and technology issues. IndiGo has adjusted its schedules which means that pre-planned service cancellations are being carried out as part of normalising operations.
The airline said more flights will be cancelled in the next two-three days. IndiGo flies around 2,300 flights daily and presents its punctuality as a hallmark; it recorded an on-time performance of 19.7 per cent on Wednesday, a steep fall from 35 per cent reported on Tuesday.
The Civil Aviation Ministry and the regulator DGCA met senior IndiGo officials today to look into the matter and work on a solution.
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