Passengers "severely impacted" during the chaos at airports from December 3-5 due to IndiGo’s crew shortage will receive Rs 10,000 in compensation, the airline announced today. IndiGo, however, has not specified what "severely impacted" means and how it would identify the customers for the compensation payout.
The airline, which is facing fire and action over the cancellation of hundreds of flights for several days, said in a release that it has already ensured necessary refunds for cancelled flights.
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