On this ground report from Delhi Airport, India Today’s Sonal Mehrotra Kapoor highlights the massive disruption in Indigo flight operations. Describing the situation as a ‘massive aviation mess’, Sonal notes that the chaos outside is ‘just the tip of the iceberg’. A passenger arriving from Hong Kong shares his ordeal of being stranded despite having a boarding pass. The report points to a system-wide failure, with the reporter stating that ‘60% of the flights in the country are not operating’. Security personnel are seen managing the frustrated crowds as the airline grapples with the crisis.
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