On this broadcast, Aviation Expert Vandana Singh welcomes the government’s decision to curtail Indigo’s winter flight schedule and reallocate slots to other carriers amid the ongoing crisis. Singh terms the move as necessary to stop the ‘abuse of dominance’ by the airline, which holds a 67% market share. She accuses Indigo of ‘criminal breach of trust’ and ‘engaging in unfair practices’ by blaming external factors for internal failures. The discussion follows Civil Aviation Minister Ram Mohan Naidu’s confirmation of strict action against the carrier for the eight-day operational mayhem. Singh asserts that this action is ‘just the beginning’ and calls for further regulatory intervention under the Consumer Protection Act to ensure passenger rights are protected.
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