On this Special Report, Sonal Mehrotra Kapoor anchors the coverage of the massive Indigo Airlines crisis unfolding across India. Indigo has issued a statement apologising for the disruption and offering a ‘full waiver on all cancellations, reschedule requests of your bookings for travel between 5th of December to 15th of December’. The airline admits the issue ‘will not get resolved overnight’. However, ground reports from Anirban Roy in Kolkata reveal a different reality, with passengers stranded for hours without the promised accommodation or food. The programme features interviews with a Karate champion who missed her homecoming and a student likely to miss a banking exam.
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