In this Special Report, an India Today reporter highlights the chaos at Kolkata airport where passengers are facing severe harassment due to IndiGo flight cancellations. A stranded passenger, who is a central government employee, describes the airline’s actions as having ‘criminal intent’ after his business class ticket was cancelled without notice. The transcript reveals that over 300 flights have been cancelled or delayed, leaving people stuck for days. The report underscores the lack of communication from the airline, with passengers complaining of no food, accommodation, or clear updates.
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