On this Special Report, the focus is on the massive disruption of IndiGo flights causing chaos at Mumbai and Chennai airports. The reporter highlights that ’till 12 noon today from Mumbai around 104 indigo flights had been cancelled’ and numbers are increasing. In Chennai, all domestic IndiGo flights stand cancelled till midnight. Passengers are described as being stranded for over 24 hours without food, accommodation, or information. The broadcast captures the frustration of travelers, including a foreign national on a medical visit who was left stranded. The reporter notes that ‘there is no communication from the airline’ and that the Chennai Airport Authority only updated flight schedules after significant delays. The situation is described as a ‘massive mess’ with crowds gathering at ticketing counters demanding refunds and answers.
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