On this Special Report, the focus is on the massive disruption of Indigo flights causing chaos at Delhi’s Terminal 1. Sonal Mehrotra Kapoor reports from the ground, highlighting the plight of stranded passengers facing cancellations without prior notice. The programme captures the anger of travellers, with one stating ‘Boycott Indigo’, and reveals exorbitant fare hikes, with tickets from Patna reportedly reaching Rs 50,000. The report underscores the lack of communication from the airline and the ‘horror stories’ of families, including senior citizens and children, stuck for over 24 hours.
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