The discussion focuses on the transformation of retail through technology and changing consumer behavior. Neeraj Teckchandani & Kuruvilla Markose highlight the importance of omnichannel presence, personalization, and data-driven decision making. They discuss the integration of artificial intelligence, machine learning, and digital tools in enhancing customer experience and optimizing operations. The conversation also touches upon the synergies between Indian and UAE markets in retail innovation. #retailtech #omnichannelretail #consumerexperience #itwebvideos #indiatoday #indiauaeconclave #aiinretail #digitaltransformation #retailinnovation #customerpersonalization
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Chapters
00:00 Introduction
00:27 Apparel Group’s Omnichannel Strategy: Blending Digital and Physical Retail Experiences
03:29 Titan’s Caratlane: From 99.5% Online to 92% In-store Sales in Digital Commerce Evolution
06:52 Dubai retailer unveils tech-driven ‘store of the future’ with 1300 brands in 10,000 sq ft space
11:30 Tanishq’s expansion in UAE: Adapting Indian jewelry retail for Middle East market
15:23 Retail Revolution: Personalization and Data-Driven Choices in Omnichannel Shopping
18:52 Retail transformation: AI, digital influence, and personalization reshape consumer experience
